F.A.Q

How do i apply ?

Customers are to fill in relative information provided in the link below and await a swift reply from our sales representatives. ​https://form.jotform.com/220776106539055​​​

What are the requirements to become a LibertyPaiy Agent?

You will need a bank verification number（BVN）and other necessary documents to become a Liberty Paiy agent.

What are the benefits of becoming a LibertyPaiy agent?

As a LibertyPaiy Agent, you have the opportunity to earn high income and get access to readily available loans

What should i do if i have problems when using LibertyPaiy POS?

You can call our hotline: 01-2706255, or contact your sales, we always provide you with satisfactory service

How much is the charges for deposit and withdrawal?

Withdrawal charges
  • 1k = 5 naira
  • 2k = 10 naira
  • 3k = 15 naira
  • 4k = 20 naira
  • 5k = 25 naira
  • 6k = 30 naira
  • 7k = 35 naira
  • 8k = 40 naira
  • 9k = 45 naira
  • 10k = 50naira
  • 11k = 55naira
  • 12k = 60 naira
  • 13k = 65 naira
  • 14k = 70 naira
  • 15k = 75 naira
  • 16k = 80 naira
  • 17k = 85 naira
  • 18k = 90 naira
  • 19k = 95 naira
  • 20k = 100 naira
  • 20k to 2 million naira = 100 naira


Deposits is still N20 flat

How soon can agents get their profits in their accounts?

Agent’s Commissions are instantly settled.

How much is the terminal?

The POS terminal is not for Sale, we have an onboarding fee of N25,000 which is a processing fee to configure your details on our device.
Please note the POS terminals are not for outright sale but leased for an onboarding fee of N25,000

Will the onboarding fee be refunded?

Only 50% of the onboarding fee is returned upon retrieval if the terminal is in good condition.

I don't want to be a field agent. I want to apply for POS Terminal and how can go about it.

All you need to get a terminal is:
  • A valid means of Id 
  • Utility bill
  • Passport photograph.

How do we go about the KYC?

KYC form will be shared to you either by our Relationship officer or you can contact us via our numbers
WhatsApp- 08179458960
Calls- 012706255

Is this company own by a Nigerian or a foreigner?

LibertyPay is a Nigerian owned company.

Is there a transaction limit?

Our transaction limit is 1 million.

Where is your office?

Our office is located at No. 27 Alara Street, Off Commercial Avenue, Sabo, Yaba, Lagos.

Will relationship officers be given branded with t-shirts and face cap?

Yes, all relationship Officers will be provided with a T-shirt, face cap and a unique Identification code.

What is your customer care or help line?

Our numbers are 012706255 (call)
08179458960 (Whatsapp Number)
You can also send a mail to liberty@libertyng.com and we will be glad to assist.

What is the requirement to get the POS?

A valid Id card, utility bill and a passport photograph

Is there a target?

It is compulsory for every deployed terminal to perform 16 transactional daily on each POS terminal to avoid retrieval.

Does it pay bills?

Yes, it does. You can purchase airtime, data, Electricity bills, cable bills (GOTV, DSTV), airtime pins and much more.

How do I get the loan?

Loans qualification is based on your transaction count for a period 2 months.
Active Relationship Officers automatically qualify for our special loan offer.

What are the Features?

Our features includes but not limited to the following:
  • Deposits
  • Withdrawals
  • Airtime/Data
  • Airtime Pin print
  • Utilities- Dstv, Gotv e.t.c
  • Betting
  • Loans for agents
  • Loans for customers
  • Lottery
  • Make N50 for account opening
  • Transfer by Card
  • Cardless withdrawal (USSD)
  • Check Balance by card
  • Agent book keeping ledger
  • Savings for Agents
  • Agents can get ATM cards
  • Offline functionality with no network challenge